Retro Laminates

Choose from matte and gloss retro laminates including Boomerang, Cracked Ice laminates, and more. Perfect for any kitchen.

Retro Vinyl

Choose from over 5 differen't retro vinyl styles including Seabrook, Naugahyde, Patriot Plus, and our popular Cracked Ice Vinyl collection.

Metal Banding

Our Metal Banding and Table Edging look amazing on your countertop or table.

Retro Stools

Retro Stools and Retro Bar Stools are a great addition to any 1950s themed area.

Retro Chairs

Our Retro chairs are both comfortable and stylish. You'll think you're back in the 50's.

Retro Booths

Customers love our Retro booths that are perfect for home or business.

Retro Murals

Don't forget your walls when restyling your home. Our Retro murals are custom sized and high quality.

Retro Jukeboxes

Turn up the beat with your very own Retro Jukebox including our Harley Davison series.

Retro Gas Pumps

These Retro gas pumps really wow visitors when they visit your garage, shop or business.

Retro Coca Cola

Perfect for any Coca-Cola fan. Choose from our Coca Cola Chairs, Booths, Tables, Stools and more.

 

Policies & Procedures:


How to place an order:

You can easily place your order by phone, fax, email or regular mail. Our staff is well trained to assist you. Our normal business hours are 8:00am to 4:00pm (EST) Monday through Friday. You can now contact us by email for catalog requests and general information. The processing time for your order will be indicated at the time of quoatation. Minimum order is $75.00.

Quotations:

All written proposals provided to you by Heffron’s are guaranteed for a period of seven (7) days, unless otherwise specified on the quote. Quoted delivery dates are estimated and subject to change due to unanticipated volume or other events beyond our control, such as delays in receipt of materials or parts, etc..

Ordering Custom Furniture and Bars:

To place an order, send us an email with your name, address (including zip code), phone number and item(s) to be ordered. We will prepare an invoice for your approval.

To order using credit card: call with your payment information. (Do Not send credit card no. by email). To order using your personal check: include a copy of your invoice or the invoice no. with your deposit check. We must receive your deposit within 7 days of invoicing to insure current pricing.

Payment of the balance must be received 7-10 days before merchandise is scheduled for shipment. Production times will vary for custom furniture orders.

Payment Methods:

PAYMENT IN FULL IS REQUIRED ON ALL ORDERS. Payments can be made by cashiers check, money order, check by phone or credit card (we accept VISA and Master Card). It is also possible to wire funds to our bank account. Personal Checks can be accepted, however, there will be a 10 day waiting period for checks to clear before the order is processed. There is no sales tax on any order shipped outside New York State. New York Residents add (8%). Please call for more information.

About Our Prices:

We offer a very large selection of 1950’s Retro items from wall décor to a complete room renovation. Our website can give you a great idea of what we have to offer as well as prices. However, prices are subject to change without notice, so please call us to get the absolute most current pricing. Due to collectible market fluctuations, we do not post all pricing on our website.

Product Specs:

Sometimes, production techniques and materials are modified in order to improve quality, durability or efficiency. We reserve the right to incorporate new materials or make minor modifications in design, construction, wood finishing, upholstering or in the dimensions of our product line, without prior notice. The uniqueness in the manufacture of certain items may cause slight variations in the dimensions, weights or other specifications or our products.

Shipping and Handling Information:

We do not ship COD shipments.

For orders in the USA, we generally use UPS ground service, however, we will be happy to ship your order Next Day Air or 2nd Day Air at current UPS Rates. Orders outside the USA will be shipped via UPS or Mid-America Overseas depending on the size.

Minimum shipping and handling charge is $15.00 (domestic) or $50.00 (Outside Continental USA)

Freight Items will be shipped via Top Quality Common Carriers. These will be quoted per shipment.

Damage:

It is the customer's responsibility to inspect orders for damage upon arrival. FAILURE TO INSPECT YOUR ITEMS AND FOLLOW THE BELOW PROCEDURES WILL LEAVE YOU WITH NO RECOURSE FOR A DAMAGE CLAIM. YOU MUST NOTIFY HEFFRON'S OF ANY DAMAGE BY E-MAIL WITHIN 24 HOURS OR DELIVERY.

FedEx/UPS Shipments:

Upon arrival, please immediately inspect your orders for damage. If damage is discovered photograph both packaging and items and contact us immediately. Do not throw away packaging. If you happen to be present when the shipment arrives and it is damaged do not sign for it and reject the shipment.

Metal/Countertops:

It is your responsibility to check your items for damage immediately upon arrival. Signing for a damaged shipment will leave you no recourse for a damage claim. If there is damage take photos of items and packaging and reject the shipment with the freight company. Please immediately e-mail us photos and notify us your order arrived damaged. If this is a larger order and you deem some of the metal as useable- when you sign for the package clearly write on the delivery ticket "Freight Damage" Take photos of packaging, damaged metal and delivery ticket and e-mail them to use to notify us your order arrived damaged.

Furniture:

Be sure to inspect your entire order for freight damage upon arrival- if there is damage take photos of packaging and items and clearly write "freight damage" on the delivery ticket, do not sign the ticket. Be sure the driver gives you a copy of the delivery receipt or that you take a photo of it and be sure to send that to us immediately with the photos of the damage.

Satisfaction:

We want you to be 100% satisfied with every purchase you order from us. If you have a problem, please do not hesitate to give us a call and let us know.

Return/Cancellation Policy:

Due to the custom nature of our products, Heffron's must specially purchase materials and individually assemble to meet the unique and demanding specifications designated in each purchase order. Therefore, once Heffron's accepts and acknowledges an order, it is fully binding and is not subject to cancellation or change by the buyer. All sales are final.

Timeliness:

Heffron’s can not be held responsible for problems with orders cau>sed by delays at the supplier level. ie: Discontinued items, production delays, etc. Please be assured that we will do everything possible to expedite your order and provide you with the best service possible.

Matching items Previously Ordered:

If your order is to match a previous order, it must be clearly stated on your invoice, with reference made to your original invoice number and date. Heffon’s is not responsible to supply materials such as laminate, vinyl, fabrics or other items that may be discontinued.

Finishes (fabrics, vinyls, stains and paints) may change over a period of time and it is recommended that you submit a sample from the original order when possible to assure the best possible match. When a special wood finish is requested, Heffron’s will attempt to match as closely as possible, but cannot assume responsibility for variations resulting from application of color finishes on various woods. In some instances, we may request you to return a signed approval prior to production.

Discontinued Styles:

Often a number of models/styles are discontinued or retired from the line and are no longer listed on our website/catalog. This does not always mean that those items are no longer available, but may have been discontinued and replaced with a similar item or may still be available on request. Please feel free to call our customer service department for information on these particular items.

Furniture Warranty:

The diner chairs, barstools, tables and booths shown on our website are guaranteed against failure from defective workmanship to the original purchaser, when installed and utilized for their intended purpose. A structural frame warranty applies to weld failures, and leg bending.

Structural Frame Warranty does not apply to any product that has been altered, subjected to misuse, negligence or accident.

Under this Warranty, any product proven to be defective shall be repaired or replaced at the manufacturers option, free of charge, provided it is returned prepaid as directed.

In no case shall liability under this Warranty exceed the original purchase price of the defective merchandise. The manufacturer reserves the right to inspect the defective item at their premises, by their factory personnel, to establish the cause of the alleged product failure.

This Warranty shall not apply to any product which shall have been repaired or altered by any one other than the manufacturer in any way as to affect, in the manufacturer’s judgement, its stability and durability, nor which has been subjected to misuse, negligence, abuse or accident.

Our furniture is intended for indoor~~ use only, and therefore any damage caused by exposure to the elements, such as but not limited to salt air or ultra violet rays, is not covered by this Warranty. Even where the manufacturer (Heffron’s) was apprised of the final destination of an order, it is not liable under this Warranty~ ~ if the merchandise ordered was exposed to the elements.

This Warranty shall not apply to merchandise which was exposed to harsh or acidic cleaning agents or abrasives.

The manufacturer reserves the right to make changes at any time, without notice, in materials, dimensions, specifications, equipment, colors, design or prices. We also reserve the right to make such changes at any time without any obligation to make comparable revisions and/or modifications on products manufactured at a previous time.

The cost of field repairs performed by non-manufacturer personnel will not be reimbursed unless expressly authorized in writing by the manufacturer prior to the repair.

The manufacturer does exclude upholstery from this warranty, whether the material is provided by the manufacturer or C.O.M. (Customer’s Own Material). However, warranties are often provided by the upholstery mill. All upholstery and laminates are subject to warranty offered by the respective manufacturer.

Furniture Maintenance:

To ensure durability and longevity of your furniture, periodic inspection and maintenance is necessary. You should inspect your furniture at regular intervals – particularly the joints, welds, swivels and other points of stress as well as missing glides, screws, or bolts, and clean surfaces, tighten screws, grease parts where necessary. If repair parts are needed, use only original manufacturer’s parts and attachment/installation methods which can be obtained by contacting our customer service department.

If an item shows any sign of structural fatigue, it should be taken out of service immediately. If covered by manufacturer’s warranty, Heffron’s should be notified immediately. Any continued use of the product is at the customer’s own risk and the manufacturer’s warranty will no longer be valid.

Privacy Policy:

No information provided by you to place your order will be sold, shared or traded in full or in part. We treat your personal information with the utmost confidentiality.